Zero Upfront Cost. Zero Retainers.
You Keep 75% of Every Dollar.
While legacy parcel audit firms take 40% to 50% of your recovered refunds, Refund Ninja charges a flat 25% contingency fee. If we recover nothing, you owe nothing.
The Refund Ninja Advantage: Keep 50% More Money
Compare what happens when our automated audit engine secures $20,000 in carrier billing overcharges and late delivery credits:
Refund Retriever / Share a Refund
Auditor takes half ($10,000) of your money.
Your Business Retains
+$5,000 Extra Cash in Your Pocket! 🎉
The 100% “No Savings, No Fee” Ironclad Guarantee
There are zero setup fees, zero monthly SaaS subscriptions, zero minimum volume requirements, and zero cancellation penalties. If our automated engine doesn’t find errors or carrier refunds in a billing period, you owe $0.00. You only pay after verified refunds have credited directly to your account.
How Your Refund & Credit Flow Works
2-Minute Connection
Link your FedEx, UPS, DHL, or Amazon FBA accounts using secure, read-only API credentials. No changes to your operations or warehouses.
50+ Point 24/7 Scan
Our algorithms audit 100% of line items against delivery commitments, DIM weights, accessorial surcharges, and Amazon inventory logs.
Direct Carrier Credits
Carriers issue refund credits directly onto your subsequent weekly shipping invoices. Amazon credits your seller balance. Zero escrow.
Net-15 Settlement
At month-end, we invoice our 25% contingency share strictly on verified credits that have already posted to your balance.
The 50+ Point Automated Audit Checklist
Our engine monitors over 50 distinct failure types across small parcel, freight, and omnichannel fulfillment:
🚚 Parcel & Service Failures
- Late deliveries (GSR / MBG)
- Unmanifested package charges
- Duplicate tracking number charges
- Incorrect Saturday delivery fees
- Voided package billing errors
📐 Dimensional & Weight Errors
- Mismeasured DIM weight overcharges
- Weight rounding discrepancies
- Invalid Large Package Surcharges
- Incorrect Over Maximum limits
- Additional handling misclassifications
🏷️ Accessorial & Surcharge Audits
- Erroneous Address Correction fees
- Commercial billed as Residential
- Invalid Delivery Area Surcharges (DAS)
- Extended DAS miscalculations
- Unauthorized fuel surcharge rates
📦 Amazon FBA Reimbursements
- Lost warehouse inventory
- Carrier-damaged inbound shipments
- Customer returns never restocked
- Inbound receiving discrepancies
- Incorrect FBA dimension/weight fees
Pricing & Billing FAQ
Are there any setup fees or monthly retainers?
None. We operate on a 100% contingency model. You never pay a dollar out of pocket. We only earn our 25% share after carrier refund credits have already posted to your account.
How does Refund Ninja compare to companies charging 50%?
Legacy parcel audit firms (like Refund Retriever and Share a Refund) typically charge a 40% to 50% split. By keeping our fee at a flat 25%, our clients keep 75% of every recovered dollar—meaning you put 50% more cash back into your business.
Does auditing harm my carrier relationships or discounts?
Not at all. Carrier billing audits are a routine, respected industry practice. Major carriers like FedEx and UPS expect commercial shippers to audit their invoices, and claim submissions follow official carrier dispute protocols. Your negotiated discounts and representative relationships remain completely unaffected.
Can I cancel if I’m not satisfied?
Yes. You can cancel at any time with zero termination penalties. There are no annual lock-in contracts.
Ready to Reclaim Your Shipping Profits?
Get an instant 24/7 audit across your FedEx, UPS, DHL, and Amazon accounts. Zero risk, 2-minute setup.