Automated Supply Chain & Parcel Recovery

Stop Leaving 1.5% - 3% of Margin in Carrier Pockets.

Refund Ninja continuously audits your Amazon FBA, FedEx, and UPS accounts 24/7. We detect billing errors, lost warehouse stock, and bogus surchargesβ€”and claw your money back. Zero upfront cost.

πŸ”’ 256-Bit Read-Only API πŸ’Έ 100% Contingency (No Win, No Fee) ⚑ 60-Second Setup
Live Audit Engine
18-Month Lookback Active
Total Recovered For Clients
$18,492.40
+14.2% This Mo
Real-Time Claim Reconciliation
Amazon FBA Damaged in PHX3 warehouse
+$184.20
FedEx Priority Overnight 74-sec late
+$98.50
UPS Incorrect residential fee on dock
+$42.00
Amazon FBA Refunded buyer unreturned item
+$64.90
FedEx Optical DIM weight scanner misread
+$37.10
Supported Carriers & Platforms:
πŸ“¦ Amazon FBA 🚚 FedEx Express & Ground πŸ“¦ UPS Ground & Air ⚑ Shopify ✈️ DHL Express πŸ“¬ USPS
2026 Competitive Benchmark

Why Settle for Legacy 50% Contingency Auditors?

Legacy firms take half of your recovered money and ignore Amazon FBA. Enterprise spend tools lock you into $10k+/yr subscriptions. Refund Ninja delivers 50+ point coverage at a flat 25% contingency fee.

Recommended Top Pick

πŸ₯· Refund Ninja

  • Contingency Fee Flat 25% (You Keep 75%)
  • FedEx & UPS Parcel βœ” 50+ Point Checks
  • Amazon FBA Recovery βœ” Full Warehouse Audit
  • Freight & LTL Surcharges βœ” Audited
  • Upfront / Monthly Fee $0.00
  • Contract Lock-in Cancel Anytime
Legacy Contingency

Refund Retriever / 71lbs

  • Contingency Fee 40% – 50% Split
  • FedEx & UPS Parcel βœ” ~15 Checks
  • Amazon FBA Recovery βœ– Not Available
  • Freight & LTL Surcharges βœ– Not Available
  • Upfront / Monthly Fee $0.00
  • Contract Lock-in Month-to-Month
Enterprise SaaS

Sifted / Reveel

  • Pricing Model Fixed SaaS Retainer
  • FedEx & UPS Parcel βœ” Spend Analytics
  • Amazon FBA Recovery βœ– Not Available
  • Annual Software Cost $10,000 – $30,000+/yr
  • Minimum Shipping Spend $2M–$3M+ Spend
  • Contract Commitment 12 to 36 Months
View Complete Top 10 Competitor Matrix

Our 50+ Point Automated Audit Engine

We cross-check every single package line item across 6 core audit failure categories.

1. Late Delivery Failures

  • Guaranteed Service Refund (GSR)
  • Money-Back Guarantee (MBG)
  • Priority Overnight late arrivals
  • Ground commit window misses
  • Carrier weather waiver audits

2. DIM & Weight Errors

  • Laser optical scan errors
  • Incorrect dimensional divisors
  • Weight bracket rounding mistakes
  • Large Package Surcharge errors
  • Over Maximum limit disputes

3. Surcharge Overcharges

  • Erroneous Address Correction fees
  • Commercial billed as Residential
  • Delivery Area Surcharge (DAS)
  • Extended Area Surcharge mistakes
  • Unauthorized Peak/Holiday rates

4. Duplicate & Void Charges

  • Duplicate tracking number charges
  • Manifested but never shipped packages
  • Voided label billing clawbacks
  • Multiple fuel fee applications
  • Uncredited carrier discount tiers

5. Amazon FBA Reconciliations

  • Warehouse lost inventory
  • Fulfillment center damaged stock
  • Customer returns not restocked (45d)
  • Inbound shipment short-receipts
  • Fee calculation discrepancy refunds

6. Freight & Lost Claims

  • In-transit lost package auto-detection
  • Damaged goods claim packaging
  • LTL NMFC classification errors
  • Liftgate & accessorial disputes
  • Detention charge verifications

Three Automated Ways We Reclaim Your Margin

Connect one account or your entire supply chain. Our proprietary engine cross-examines every manifest line item 24 hours a day.

πŸ“¦

Amazon FBA Recovery

Amazon fulfills billions of items, but loses and damages warehouse stock daily. We reconcile your 18-month ledger to extract every single penny owed.

  • Lost, disposed, or warehouse-damaged inventory
  • Customer refunds issued without inventory return
  • Inbound carrier shipment quantity mismatches
  • Miscalculated FBA dimension tier fee overcharges
🚚

FedEx & UPS Parcel Audit

Carriers rely on automated sorting lasers and complex surcharge grids that routinely overbill shippers. We audit every invoice before payments clear.

  • Erroneous $19+ address correction penalties
  • Commercial addresses billed with residential fees
  • Dimensional weight (DIM) optical scanner rounding errors
  • Duplicate invoices and voided labels never credited
⚑

Shopify In-Transit Claims

Packages lost or stalled in carrier transit represent pure lost profit. We auto-detect stuck packages and submit carrier insurance claims instantly.

  • Auto-detect tracking stalled for 7+ business days
  • Auto-file USPS, UPS, Shipsurance, and Route claims
  • Eliminate manual customer service claim filing
  • Direct payout reconciliation back into your store ledger
Interactive Estimator

How Much Are You Owed?

Based on industry benchmarks across millions of shipments, businesses leak 1.5% to 3% to carrier errors and unclaimed reimbursements.

Estimated Monthly Shipping & FBA Spend: $50,000 / mo
$10k/mo $250k/mo $500k+/mo (Enterprise)
Estimated Annual Cash Recovered
$12,000
Net cash back directly to your company:
$9,000 / year
Claim This Cash Back β†’

Completely Hands-Off for Your Team

From initial connection to deposited credits in 3 dead-simple steps.

01

Connect Securely in 60s

Link your Amazon Seller Central, FedEx, or UPS billing account using secure, restricted read-only API tokens. We never ask for withdrawal permissions or bank passwords.

02

Ninja Audits 24/7

Our algorithms scan 18 months of historical fulfillment and continuously cross-examine every new tracking manifest against contracted tariffs and SLA rules.

03

Reimbursements Land Directly

Approved credits and refunds deposit directly to your carrier billing account or Amazon balance. We simply invoice our 25% contingency fee afterward.

Zero Risk Guarantee

0% Upfront. 25% Contingency.

If we don't recover money for your business, you owe us nothing. You keep 75% of every dollar we claw back from carriers and marketplaces.

βœ“ 18-Month Historical Audit Included βœ“ No Long-Term Lock-in βœ“ Cancel Anytime
Start Your Free 30-Day Audit β†’
Start Your 30-Day Free Audit

Claim Your Lost Revenue

Fill in your details below. Our audit desk will begin your initial 18-month historical lookback.

πŸ”’ By submitting, you agree to our Terms and Privacy Policy. We never sell your data.

Frequently Asked Questions

Everything you need to know about our automated audit and recovery service.

Will this damage our relationship with FedEx, UPS, or Amazon? +
Never. Reclaiming overcharges and inventory reconciliations is standard commercial practice. Carriers expect audits on invoices, and Amazon provides dedicated APIs specifically for third-party reimbursement tracking.
What permissions are needed to audit our accounts? +
Strictly read-only access. We connect using official APIs (like Amazon SP-API and carrier billing portals) with restricted scopes. We cannot withdraw funds, change billing methods, or alter your listings.
How quickly will we see our first recovered funds? +
Our initial 18-month historical lookback starts immediately upon connecting your accounts. Most clients see their first batch of approved credits applied directly to their balances within 7 to 14 business days.
How does contingency billing work? +
We only earn when you save. Carriers deposit 100% of the recovered funds directly into your accounts. At the end of each billing cycle, we invoice our 25% fee on verified recovered credits. If we recover $0, you pay $0.